eBay eBay Customer Service Rep in Draper, Utah

eBay is where the world goes to shop, sell, and give.

Come join our exciting culture here at eBay and work in our Draper, Utah location.

We connect millions of buyers and sellers around the world, empowering people and creating economic opportunity for all. We Provide top notch customer service in a fast paced environment with all aspects of customer service, including solving problems, answering questions and working with customers to ensure fantastic service. We maintain high performance metrics including average handle time, after call work, quality, adherence, as well as customer satisfaction.

What you need:

  • 2+ years of call center/customer service experience

  • Ability to meet strict attendance guidelines

  • Be empathetic to customer concerns and display sincere desire to find a resolution

  • Ability to deliver a difficult message that creates the best customer experience possible

  • Navigate multiple tools while using different resources

Why eBay:

  • Starting pay is $14.50

  • 10% evening pay differentials

  • 10%-15% weekend differentials

  • Benefits start day one https://www.ebaybenefits.com/

  • Quarterly bonuses

  • Continued career development and opportunities for growth

  • Tuition reimbursement

  • 401K

  • Employee Stock Purchase Plan

  • Diversity and Inclusion

What’s next?

Upon our recruiting team reviewing your application, you will receive an email from eBay Recruiting (ebay@myworkday.com) that will include an Assessment where you will complete a Math and Grammar Test, Computer Skills Test, Personality, and a Typing Test.

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com . We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see:

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